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Privacy Policy

At Machu Picchu Tours we protect your personal information and respect your privacy, in accordance with applicable data protection regulations.

1. Introduction

At Machu Picchu Tours, we respect and protect the privacy of our clients and users. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide us through our website, as well as through our in-person and digital interactions, in compliance with current Peruvian data protection regulations.

2. Information We Collect

  • Personal data: first and last name, identity document, email address, phone number, and postal address.
  • Payment information: data required to process payments for our tourism services through authorized providers.
  • Travel preferences: destinations, activities, dates, and requested services.
  • Browsing data: IP address, browser type, visit duration, pages visited, and data collected via cookies.

3. Purpose of Data Processing

  • To manage and confirm tour and travel service bookings.
  • To process payments and issue receipts.
  • To handle inquiries and communications related to our services.
  • To send promotions and news, with prior user consent.
  • To improve the quality of our services and web experience.

4. Use of Cookies

Google Analytics, Google Ads and Microsoft Clarity are optional tools for understanding visits and measuring advertising. They load only after you select Accept in the cookie notice. If you select Reject, you can still browse tours, send forms and use WhatsApp.

Your choice is stored in your browser for 180 days. You can change it through Cookie preferences in the footer. Withdrawing acceptance reloads the page to stop these tools and removes their known cookies on our domain. Cookies stored on Google or Microsoft domains can be managed through your browser settings.

5. Sharing of Information

Machu Picchu Tours does not share personal information with third parties, except in the following cases:

  • Tourism providers necessary for the proper delivery of services.
  • Financial institutions and payment gateways.
  • Competent authorities, when required by law.
  • With the express consent of the user.

6. Storage and Security

We implement technical and organizational security measures to protect your personal information. However, no internet transmission or storage system is completely secure.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

8. User Rights

You may access, rectify, update, delete, object to, or request the portability of your personal data at any time, in accordance with applicable law.

Contact email: info@machupicchutour.com

9. Changes to this Policy

Machu Picchu Tours reserves the right to modify this Privacy Policy at any time. Changes will be published on this page.

10. Contact